
VoIP command reference 203
Table 45
Errors occurred during synchronization
Expected behavior
Customer Scenario
Sync. status Information Data integrity
No link with CND
LDAP server
when establishing
connection
Failed Link is down Data is not changed
Authentication with
CND LDAP server is
failed
Failed Authentication failed Data is not changed
Link is dropped when
retrieving subscriber
accounts
Failed Connection is lost
when retrieving
subscribers
Data is not changed
Link is dropped when
retrieving phone
accounts
Failed
Connection is lost
when retrieving phone
accounts.
Accounts for <# of
subs.> of <total # of
subs.> subscribers are
handled. <#> phone
accounts are ignored.
Data is updated for
subscribers which
are downloaded
successfully. Other
accounts remain
unchanged.
Network issues when
retrieving subscriber
accounts (packet loss,
delays etc.)
TBD TBD Data is not changed
Network issues when
retrieving phone
accounts.
TBD TBD Data is updated for
subscribers which
are downloaded
successfully. Other
accounts remain
unchanged.
CND server outage
when retrieving
subscriber accounts
Failed Connection is lost
when retrieving
subscribers
Data is not changed
CND server outage
when retrieving phone
accounts
Failed Connection is lost
when retrieving phone
accounts.
Accounts for <# of
subs.> of <total # of
subs.> subscribers are
handled. <#> phone
accounts are ignored.
Data is updated for
subscribers which
are downloaded
successfully. Other
accounts remain
unchanged.
Nortel Communication Server 1000
Troubleshooting Guide for Distributors
NN43001-730 02.02 31 December 2009
Copyright © 2008-2009 Nortel Networks. All Rights Reserved.
.
Comentarios a estos manuales